Last updated: January 2024
JLP Constructions Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and postal address provided through our contact forms, quote requests, or direct communication.
- Project Information: Details about your construction project, property address, and project requirements.
- Technical Data: IP address, browser type, operating system, and browsing behaviour collected automatically when you visit our website.
- Cookie Data: Information collected through cookies and similar tracking technologies (see our Cookie Policy for details).
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide quotations
- To deliver our construction services and manage projects
- To communicate with you about your project or our services
- To improve our website and user experience
- To comply with legal obligations and regulations
- To send you marketing communications (only with your consent)
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Consent: Where you have given clear consent for us to process your data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract with you.
- Legitimate Interest: Where processing is necessary for our legitimate business interests, provided these do not override your rights.
- Legal Obligation: Where processing is necessary to comply with a legal obligation.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Trusted subcontractors and suppliers involved in delivering your project
- Professional advisers such as accountants and solicitors
- Regulatory bodies where required by law
- Analytics providers to help us improve our website
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Object to the processing of your data for certain purposes.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@jlpconstructions.co.uk.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- Email: info@jlpconstructions.co.uk
- Phone: +44 7440 062320
- Address: 58 Strathan Close, London, England, SW18 1PW
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.
